Privacy Policy

This Privacy Policy describes how Coastique Luxury Travel Kenya collects, uses, and protects your personal information. We are committed to ensuring the privacy and security of your information.

1. Information We Collect

We collect various types of personal information to provide and improve our services, including:

  • Contact Information: Name, email address, phone number, and postal address.
  • Travel Preferences: Information about your travel interests, destinations, and accommodation preferences.
  • Booking Information: Details of your travel bookings, including dates, destinations, and payment information.
  • Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

2. How We Collect Information

We collect personal information through various means, including:

  • Directly from You: When you fill out forms on our website, contact us via email or phone, or make a booking.
  • Automatically: Through cookies and other tracking technologies when you visit our website.
  • From Third Parties: From our partners and service providers who assist us in providing our services.

3. Use of Information

We use your personal information for the following purposes:

  • Providing Services: To process bookings, customize travel itineraries, and provide customer support.
  • Communication: To send you updates, newsletters, and promotional materials.
  • Improving Our Website: To analyze website usage and improve the user experience.
  • Legal Compliance: To comply with legal obligations and regulations.

4. Data Sharing

We may share your personal information with:

  • Third-Party Service Providers: Such as hotels, transportation companies, and tour operators, to facilitate your travel arrangements.
  • Business Partners: Who assist us in providing our services, such as marketing agencies and IT support providers.
  • Legal Authorities: When required by law or to protect our rights and interests.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive data during transmission and storage.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Security Audits: Conducting regular security audits to identify and address vulnerabilities.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request the deletion of your personal information.
  • Objection: You have the right to object to the processing of your personal information.

To exercise these rights, please contact us using the contact information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

[Insert Contact Information]

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.